Important Information
Policies
To help make your stay at Pousada Recanto da Giovana in Campos do Jordão as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple, transparent policies for a smooth stay in Olímpia.
Check-In & Check-Out
- Check-in: From 14:00
- Check-out: Until 12:00
- Late check-out may be arranged depending on availability.
Identification & Age
- Guests must present a valid photo ID at check-in.
- Children of all ages are welcome.
Payment & Deposit
- Cards accepted: Visa, Mastercard, and other major providers.
- No mandatory deposit required unless specified during booking.
Smoking & Pets
- Smoking: Not permitted in rooms or indoor common areas.
- Pets: Not allowed on the property.
Cancellations
- Cancellation and prepayment policies vary depending on the room type and rate plan chosen at booking. Guests are advised to check terms before confirming.
Children & Extra Beds
- Existing bedding may be used for children.
- No rollaway or extra beds are provided.
- Family rooms are available for larger groups.